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Personalised items are non returnable unless we have made a mistake with the personalising of the item. Non personalised items can be returned within 14 working days from the day after the date on which the products is delivered, the items must be returned in the same condition as sold and at your own risk and cost, we recommend the use of royal mail recorded delivery for returns, once item is received our end we will refund you for the value of the item price in which you paid. We do not refund postage. If the goods are faulty then we will also refund the cost of retuning the goods by 1st class mail, the goods must be returned unused and in original packaging. Please contact us prior to returning any items.
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